Find and Manage Sensors
I have reallocated desks from one department to another
There are two approaches, depending on whether you want to move the desks physically or just assign them to another group: If you have physically moved the desks, you also need to move them on your floor plan. You do this by following the guide on ...
We are behind on updating desks and sensors. How do we clean this up?
Find a quiet time when there are no employees at the affected desks/areas. Go there and take one desk at a time. There can be different scenarios for each desk that has not been updated with the correct information: A sensor is missing. Install a new ...
I have installed a new desk
When you have a new desk that you want to monitor, you need to assign a sensor to it. Take an unused sensor from the drawer—either a new one or one you have taken down from another desk and deactivated. Find the sensor’s ID by holding your phone over ...
I need to find and identify a sensor
If you're holding a sensor and, for some reason, don’t know where it belongs, you need to locate and identify it in the system. You can do this in one of two ways: Open the camera on your phone and point it at the QR code on the sensor. This will ...
I need to remove a desk
When removing a desk, start by identifying the sensor attached to the desk so you can look it up. Once you've done that, go to ADMIN and Sensors, and click the small pencil icon next to the sensor. Then select 'More edit options' and click ...
I need to move a desk
When physically moving a desk, start by identifying the sensor attached to the desk so you can look it up. Once you've done that, go to ADMIN and Sensors, and click the small pencil icon next to the sensor. Then choose which location the sensor ...
I have a sensor, and I don't know where it belongs. How do I find out?
If you're holding a sensor and don't know where it belongs, there are a few possible scenarios. For example, it might be a sensor that has been removed (either intentionally or by mistake). It could also be a sensor that has fallen off, or perhaps ...